SOFTWARE QUALITY ASSURANCE
Market pressures are requiring higher quality software without increasing IT costs.  In today’s market, organizations are
reliant on software to interface with its customers, inform its employees and deliver returns to its stockholders.  Increased
pressure on reducing software development costs while sustaining, and in some cases improving software quality has led to
the leveraging of newer and more advanced technologies.  These technologies are being introduced at an accelerated pace
and the ability to maintain or increase the quality of the software/environment is more challenging than ever before.  

IT organizations executing in today’s complex technology environment must balance costs, control, and time with
customer/market pressures. Unfortunately, most enterprises have simply not been able to find this balance.  In addition to
this balancing act, enterprises must set standards and determine how well associated metrics are met to manage these
three critical items while attempting to increase efficiency.  The lack of information on quality metrics leads most
enterprises to manage by simple metrics such as the number of defects that emerge while testing. This ignores the real
need to prioritize and isolate defects and the root causes.  The result is the repeating of similar issues in each testing
effort, decreasing the efficiency of the quality assurance process.

GWIS, Quality Assurance Engineers (QAE) supports the Client QA Manager specific to quality assurance activities, such
as:
  • Monitor activities and ensure the appropriate standards, processes, and procedures are identified and implemented
    by the clients’ Program staff,
  • Conduct audits and perform objective evaluations of processes and work products, based on defined criteria, to
    ensure they are in accordance with and conform to specified standards, processes, and procedures,
  • Record and communicate results of audits and evaluations, which include identifying non-conformances and
    documenting them as Deficiency Reports (DR) or Corrective and Preventive Action Report (C/PARs),
  • Collect and analyze QA activity metrics and report results to QA Manager and Program management, as
    appropriate, and
  • Assign, track and verify corrective actions resulting from audits, evaluations, monitoring or Quality Action
    Requests (QAR).

If you would like to learn more about how we can help.  Let’s Talk.
Software Quality Assurance
(SQA)
G.W. Integrity Systems, Inc

Management & Technology
Consultants

GregoryWaters@gwisinc.com
240.535.9644

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